Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions. Events outside www.chocoladehouse.in’s control shall be considered force majeure.

‘SENDER’ herein means Chocolade House having address at WZ-2104, Rani Bagh, New Delhi – 110034 and ‘RECEIVER’ herein means any person, party, association, firm, limited company, corporation, etc., who make an offer to the Sender to purchase the products on website www.chocoladehouse.in.


Product Order

All orders placed by the Receiver shall be in writing and subject to the Sender’s acceptance via a confirmation email. The Invoice will be raised on the receiver against the order placed and goods supplied in terms of the said order. The Seller shall however be at the liberty to accept or refuse any order in full or part without assigning any reasons whatsoever. In case of any further assistance or enquiries please contact us, kindly write to us [email protected] with your order number & issue. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.


Personal Information

Personal information which you provide us with or that we obtain will be handled by www.chocoladehouse.in as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to chocoladehouse.in and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request chocoladehouse.in to delete or correct the information held about you. By accepting the www.chocoladehouse.in Conditions, you agree to the above information.


Force Majeure

Events outside www.chocoladehouse.in’s control, which is not reasonably foreseeable, shall be considered force majeure, meaning that www.chocoladehouse.in is released from www.chocoladehouse.in’s obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.



Prices for our products are subject to change without notice. www.chocoladehouse.in reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Access to Website

We will do our utmost to ensure that availability of the Website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to the Website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.